What is it exactly?
GoCardless is a direct debit system that is 100% secure and easy to use.
How does it work?
Payments are requested by our bank to your bank after we have cleaned your property. We will email informing you of the collection date for your payment and it then takes 3-5 days to clear into our account.
Is it secure?
Yes it is 100% secure and all payments are covered under the Direct Debit Guarantee. Your bank and our bank communicate and operate the Direct Debit scheme. You are free to cancel the scheme at any time. We would ask that you inform us by letter at least 14 days before your next clean if you choose to cancel your inclusion in the scheme.
Who is GoCardless?
GoCardless is the UK’s #1 for Direct Debit, serving more companies than any other provider. It is also regulated by the Financial Conduct Authority as an Authorised Payment Institution.
Can I keep track of my Direct Debit payments?
Yes you can. Once you have filled out the form and signed up to a free account with GoCardless our Direct Debit Provider, you will then have access to all of your payment history.
In a nutshell why should I consider it as a form of payment?
Direct Debit is fast and efficient and is used by over half of all UK households to pay other services and utilities.
Your payment will only be collected after your property has been cleaned and will be cross referenced to your invoice number
Payments are handled through our bank and are covered under the Direct Debit Guarantee which protects you against fraud.
There are no additional charges made to you for using this service
You are free to cancel the Direct Debit payment system at any time. We ask for a letter of cancellation at least 14 days before your next clean to ensure that payment is not requested through the Direct Debit Scheme if you have chosen to cancel it.
If you are an existing customer and would like to setup a direct debit now please email us.